Privacy Policy
1. Introduction
Welcome to LisBon Platform, the Integrated Food Infrastructure Company transforming local raw abundance into high value global products. This Privacy Policy explains how we collect, use, protect, and share your personal and business information when you engage with our platform, services, and digital assets (the "Services"). LisBonFARM operates with the same standards of data governance and compliance adopted by global institutions — aligning with GDPR (EU), NDPR (Nigeria), and CCPA (US) requirements.
2. Who We Are
LisBonFARM ("we", "our", "us") is an integrated agro-industrial and digital infrastructure company headquartered in 4th Floor, Polaris Bank Building, 30 Marina Street, CMS Bus Stop Lagos Island, Nigeria. We build, operate, and manage agricultural and food-processing ecosystems including AgroGlobal — Nigeria's largest integrated cassava and soybean hub.
LisBonFARM acts as the Data Controller for all personal data processed through its digital platforms.
Our appointed Data Protection Officer (DPO) can be reached at: info@lisbonfarm.com
3. Scope
This Privacy Policy applies to:
- All users, investors, partners, suppliers, and site visitors
- All data collected through our websites, investor portals, contact forms, newsletters, and partner onboarding processes
- Any digital communication, online meeting, or application related to LisBonFARM projects
4. Information We Collect
We may collect the following categories of information:
(a) Personal Information
- Name, email address, phone number, company, and job title
- Identification documents (where required for KYC, partnership, or investment verification)
(b) Business and Financial Information
- Company registration details, tax identification numbers, and transaction data for business onboarding
- Investment preferences and correspondence
(c) Technical and Usage Data
- Device type, IP address, browser data, location, and analytics cookies to enhance user experience
- Website behavior analytics (clicks, time on page, referring links)
(d) Communications Data
- Email, chat, and call correspondence with LisBonFARM representatives
5. How We Use Your Information
We use your information to:
- Provide and improve our Services — to respond to inquiries, onboard partners, and manage transactions
- Maintain compliance — to meet due diligence, KYC, and legal obligations under applicable laws
- Enhance security — to detect and prevent fraud, unauthorized access, or misuse of our platform
- Communicate effectively — to share project updates, investment opportunities, or policy changes
- Optimize our operations — through anonymized analytics and system performance monitoring
We do not sell or rent personal data under any circumstances.
6. Legal Basis for Processing
We process data under the following lawful bases:
- Consent: You voluntarily provide data to engage with us
- Contract: Processing necessary to fulfill our agreements
- Legal Obligation: Compliance with anti-money laundering (AML), KYC, and tax laws
- Legitimate Interest: To ensure business continuity, investor relations, and platform security
7. Data Sharing & Transfers
LisBonFARM only shares data with:
- Authorized subsidiaries of LisBon Platform Group
- Professional partners (financial institutions, auditors, or advisors) under strict confidentiality
- Regulators and authorities when legally required
- Technology providers (e.g., secure hosting and analytics) with data protection agreements in place
- Our websites may contain links to third-party platforms. We are not responsible for the privacy practices or content of those sites
We may transfer data internationally. All transfers comply with GDPR Standard Contractual Clauses and equivalent safeguards.
8. Data Retention
We retain data only as long as necessary to:
- Fulfill the purpose it was collected for
- Comply with legal, regulatory, and audit requirements
- Resolve disputes or enforce agreements
After this period, all data is securely deleted or anonymized.
9. Security Measures
We implement multi-layered enterprise security, including:
- Encryption (at rest and in transit)
- Two-factor authentication (2FA) on administrative access
- Secure servers hosted with ISO 27001-certified data centers
- Regular penetration testing and audit logs
Any breach will trigger a 72-hour notification protocol to affected parties, as required by GDPR/NDPR.
10. Your Rights
Depending on your jurisdiction, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request data portability or restriction of processing
- File a complaint with a data protection authority
We respond to all verified requests within 30 calendar days, extendable to 60 days for complex cases.
Identity verification may be required before processing your request.
Requests may be sent to: info@lisbonfarm.com
11. Cookies & Tracking
Our website uses cookies to enhance user experience, measure traffic, and personalize content. You can adjust your browser settings to disable cookies, though some functions may be limited.
12. Minors
LisBonFARM services are intended for users aged 18 and above. We do not knowingly collect personal data from minors.
13. Policy Updates
We may update this policy periodically to reflect operational, legal, or regulatory changes. Revised versions will be dated and published at www.lisbonfarm.com/privacy.
14. Contact
For questions, data access, or privacy concerns, please contact:
LisBonFARM Privacy Office
Email:
info@lisbonfarm.comAddress:
4th Floor, Polaris Bank Building,
30 Marina Street, CMS Bus Stop
Lagos Island, Nigeria
15. Global Data Governance Statement
LisBonFARM's privacy program is guided by the LisBon Platform Group Data Governance Framework, which integrates:
- GDPR (European Union)
- NDPR (Nigeria Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- ISO/IEC 27701 (Privacy Information Management Standard)
We operate on the principle that data integrity is business integrity — and protecting our stakeholders' information is foundational to our mission.